Wayne Pendragon Owens

Wayne was born at a very early age and has not died yet, which is something he considers to be a bit of an achievement.

He joined Freemasonry in 2006, went into the chair for the first time in 2011, and started giving talks across several Provinces in early 2017, before joining NWAMS as a speaker in 2021.

He Is an accidentally established Masonic author and has had articles published in several Masonic and non-Masonic periodicals.

by Wayne Pendragon Owens

I am an Author, Freemason, Rosicrucian, Blood Biker, Widows Son, CodeNinja, Spod, Hacker, Son, Uncle, Brother, Man, AN INDIVIDUAL!

News

25th September 2013

Coding | IT | Work

Customers are Special

So the other day the Support Guys were a bit confused over a request in the Ticketing system.

Subject: Website URL’s

Please could you set the following websites to point to IP 192.168.123.2

www.******.co.uk
www.******.co.uk
www.******..co.uk
www.******..co.uk
www.******..co.uk
www.******..co.uk

******= to protect identity.

The more observant amongst you will have noticed that is a Local IP address, and if Websites are pointed at it they will not work for anyone else in the world. So We queried the IP, and asked them to double check.

Imagine our surprise when they responded telling us that was what their IT company was saying needed to be done, or they would not be able to create email accounts on the exchange server.

Yes. Apparently an IT form needed websites pointing to a 192.168. Local address before they could create new accounts on an Exchange server on a different IP range/network.

This leads us to a conflict of interest.

Professionalism V “The Customer is always Right”

Coding | IT | Work