A very happy Star Wars Day to all who celebrate the ancient Jedi tradition of doing the right thing even when it’s wildly inconvenient and involves travelling great distances with questionable navigation droids. And let’s be honest: if the Jedi...
This is actually Version 4 of my blog.
Enjoy!
There are some series of posts that go together. You can access them directly with the links below.
A very happy Star Wars Day to all who celebrate the ancient Jedi tradition of doing the right thing even when it’s wildly inconvenient and involves travelling great distances with questionable navigation droids. And let’s be honest: if the Jedi...
It has been a while since I have had a customer rant on here, I have tried to be "professional" but this one ended up tapdancing on my last nerve. We are talking two days dealing with a ten minute task. We have one customer who requires a SSL...
When its a Bully. The Internet is full of terms and names that date way back into the mists of Internet-Time, when all these sites were tree’s and the Internet Denizens roamed and grazed in peace. A Time when you could use a term like “Hacker” or...
Every so often I like to dip my toe into the world of IT Support, to remind myself how glad I am that I do not work in that field. I recently checked the support departments ticketing system and spotted someone with email issues. I checked into the...
After four years in the role of Provincial Webmaster, I have decided to stand down for the position. It has been a fun four years, I got the Province onto Twitter, YouTube, etc. I wrote a new website for the Province, and spread our news over...
I can now officially announce the news that I am now the New Webmaster for the Provincial Grand Lodge of North Wales. The previous Webmaster reached out to me a short while ago to test the waters on if I was interested in taking over the role from...
I thought I would take a minute out of my busy hectic day to give a shout out to all my fellow under-appreciated systems administrators out there in their dark offices on this the 16th Annual System Administrator Appreciation Day.Consider all the...
*Phone rungs* Me: “Good afternoon, Insane Asylum!” Caller: “Hi. can I speak to Joan Crawshore please.” Me: “Who? Sorry no one of that name here.” Caller: “Sorry it’s who I have down as a contact there, well who can I talk to about changing your...
Wayne Owens: “Hello!” Customer: “Hi, I am on holiday…..” WO: *interrupting* “You phoned up to tell us you’re on holiday? that’s a bit of a Dick move isn’t it?” C: “What?? No I’m on Holiday at the minute……” WO: *Interrupting again* “So you thought...
So the other day the Support Guys were a bit confused over a request in the Ticketing system. Subject: Website URL’s Please could you set the following websites to point to IP 192.168.123.2...