Every so often I like to dip my toe into the world of IT Support, to remind myself how glad I am that I do not work in that field. I recently checked the support departments ticketing system and spotted someone with email issues. I checked into the...
Welcome to my Blog
This is actually Version 4 of my blog.
- Version 1: Was hand coded posts on my original Website back in the early 90’s before the term Blog was even invented.
- Version 2: Was on Livejournal
- Version 3: Was on the three-Ninjas site
- Version 4: (And hopefully final version) is here!
Enjoy!
There are some series of posts that go together. You can access them directly with the links below.
Day 1 – Work from Home
Just to give you all an update on "Work from home" Commute: Fast Morale: High Coffee: Hot Pants: Not wearing any
To save lives, we shall work from home!
Today we made a decision. Covid is getting more worrying, and the bottom floor of our building are individual office's rented out to various companies. Among them are, a child therapist, a normal therapist, a masseuse, and a chiropodist. Now the...
Sometimes I am a Dick
*Phone rungs* Me: “Good afternoon, Insane Asylum!” Caller: “Hi. can I speak to Joan Crawshore please.” Me: “Who? Sorry no one of that name here.” Caller: “Sorry it’s who I have down as a contact there, well who can I talk to about changing your...
Conversations with Customers
Wayne Owens: “Hello!” Customer: “Hi, I am on holiday…..” WO: *interrupting* “You phoned up to tell us you’re on holiday? that’s a bit of a Dick move isn’t it?” C: “What?? No I’m on Holiday at the minute……” WO: *Interrupting again* “So you thought...
Customers are Special
So the other day the Support Guys were a bit confused over a request in the Ticketing system. Subject: Website URL’s Please could you set the following websites to point to IP 192.168.123.2...
Funny Support Emails – Apple Sucks”
Dear Constant Reader, I got into the Insane Asylum this morning to find the following email on your support system, and it was too amusing not to share 😉 Enjoy! F*cking iPhones. His iPad has exactly the same settings as his iPhone. iPad connects...
Conversations with Support
This morning as I was in the Support Office attempting to dismantle a multimeter using a Swiss Army Key (Long story and totally Irrelevant here) the following conversation happened between OfficeBitch1 and myself. I should point out OfficeBitch1 (A...
Inmates Assemble
Last night some of the Inmates at the asylum staged an escape, we went over the tunnel and through the wire before making a mad run through torrential rain into England for FREEEEEEEDOM and the Avengers movie. The escapees consisted of, DemonPengu,...
Customer Rant
Because its healthy to vent the spleen! Now I’m sure I have Blogged about this customer before, but for the life of me I can not remember what name I gave him (Maybe I should keep track of the names I assign people). Anyway today we shall refer to...