When its a Bully. The Internet is full of terms and names that date way back into the mists of Internet-Time, when all these sites were tree’s and the Internet Denizens roamed and grazed in peace. A Time when you could use a term like “Hacker” or...
Welcome to my Blog
This is actually Version 4 of my blog.
- Version 1: Was hand coded posts on my original Website back in the early 90’s before the term Blog was even invented.
- Version 2: Was on Livejournal
- Version 3: Was on the three-Ninjas site
- Version 4: (And hopefully final version) is here!
Enjoy!
There are some series of posts that go together. You can access them directly with the links below.
Customers get Stupider
Every so often I like to dip my toe into the world of IT Support, to remind myself how glad I am that I do not work in that field. I recently checked the support departments ticketing system and spotted someone with email issues. I checked into the...
Provincial Webmaster
I can now officially announce the news that I am now the New Webmaster for the Provincial Grand Lodge of North Wales. The previous Webmaster reached out to me a short while ago to test the waters on if I was interested in taking over the role from...
Happy System Administrator Appreciation Day
I thought I would take a minute out of my busy hectic day to give a shout out to all my fellow under-appreciated systems administrators out there in their dark offices on this the 16th Annual System Administrator Appreciation Day.Consider all the...
Sometimes I am a Dick
*Phone rungs* Me: “Good afternoon, Insane Asylum!” Caller: “Hi. can I speak to Joan Crawshore please.” Me: “Who? Sorry no one of that name here.” Caller: “Sorry it’s who I have down as a contact there, well who can I talk to about changing your...
Conversations with Customers
Wayne Owens: “Hello!” Customer: “Hi, I am on holiday…..” WO: *interrupting* “You phoned up to tell us you’re on holiday? that’s a bit of a Dick move isn’t it?” C: “What?? No I’m on Holiday at the minute……” WO: *Interrupting again* “So you thought...
Customers are Special
So the other day the Support Guys were a bit confused over a request in the Ticketing system. Subject: Website URL’s Please could you set the following websites to point to IP 192.168.123.2...
When is a Troll not a Troll?
When its a Bully. The Internet is full of terms and names that date way back into the mists of Internet-Time, when all these sites were tree’s and the Internet Denizens roamed and grazed in peace. A Time when you could use a term like “Hacker” or...
Funny Support Emails – Apple Sucks”
Dear Constant Reader, I got into the Insane Asylum this morning to find the following email on your support system, and it was too amusing not to share 😉 Enjoy! F*cking iPhones. His iPad has exactly the same settings as his iPhone. iPad connects...
Conversations with Support
This morning as I was in the Support Office attempting to dismantle a multimeter using a Swiss Army Key (Long story and totally Irrelevant here) the following conversation happened between OfficeBitch1 and myself. I should point out OfficeBitch1 (A...