Welcome to my Blog

This is actually Version 4 of my blog. 

  • Version 1: Was hand coded posts on my original Website back in the early 90’s before the term Blog was even invented.
  • Version 2: Was on Livejournal
  • Version 3: Was on the three-Ninjas site
  • Version 4: (And hopefully final version) is here!

Enjoy!

There are some series of posts that go together. You can access them directly with the links below.

Customers get Stupider

Customers get Stupider

Every so often I like to dip my toe into the world of IT Support, to remind myself how glad I am that I do not work in that field. I recently checked the support departments ticketing system and spotted someone with email issues. I checked into the...

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Provincial Webmaster

Provincial Webmaster

I can now officially announce the news that I am now the New Webmaster for the Provincial Grand Lodge of North Wales. The previous Webmaster reached out to me a short while ago to test the waters on if I was interested in taking over the role from...

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Customers get Stupider

Sometimes I am a Dick

*Phone rungs* Me: “Good afternoon, Insane Asylum!” Caller: “Hi. can I speak to Joan Crawshore please.” Me: “Who? Sorry no one of that name here.” Caller: “Sorry it’s who I have down as a contact there, well who can I talk to about changing your...

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Customers get Stupider

Conversations with Customers

Wayne Owens: “Hello!” Customer: “Hi, I am on holiday…..” WO: *interrupting* “You phoned up to tell us you’re on holiday? that’s a bit of a Dick move isn’t it?” C: “What?? No I’m on Holiday at the minute……” WO: *Interrupting again* “So you thought...

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Repost – When is a Troll not a Troll?

When is a Troll not a Troll?

When its a Bully. The Internet is full of terms and names that date way back into the mists of Internet-Time, when all these sites were tree’s and the Internet Denizens roamed and grazed in peace. A Time when you could use a term like “Hacker” or...

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Customers get Stupider

Conversations with Support

This morning as I was in the Support Office attempting to dismantle a multimeter using a Swiss Army Key (Long story and totally Irrelevant here) the following conversation happened between OfficeBitch1 and myself. I should point out OfficeBitch1 (A...

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